All Deployment Records
DEP · CASE · 04

Metropolitan Water & Power Utility

Municipal Water & Smart Infrastructure

Unifying distributed SCADA & PLCs across dozens of pumping stations into one central operations view.

-30%Remote Site Monitoring Cost
1Unified Real-Time Dashboard
~70%Less Protocol Config Time

Operational Context & Background

A major municipal water authority manages a geographically distributed network of raw water pumping stations, water treatment plants, and urban distribution reservoirs accumulated over decades.

The Core Challenge

Distributed SCADA & PLCs across dozens of water treatment and pumping stations spoke disparate protocols with zero unified real-time visibility, forcing manual site visits.

Identified Plant Floor Gaps:

  • Sites operated in silos with different controller brands (Allen-Bradley, Schneider, Siemens).
  • Pump degradation and pipe pressure anomalies were discovered after consumer supply complaints.
  • Manual paper logbook reconciliation delayed monthly utility power billing audits.

Calypsion Solution & Deployment

Unified multi-site SCADA telemetry using LinkEdge and LinkVision into a single real-time operations dashboard without replacing a single PLC controller or field wiring.

Deployment Milestones:

  1. 01Installed multi-protocol LinkEdge field gateways at 28 pumping and distribution stations.
  2. 02Normalized DNP3, BACnet, and Modbus protocol streams into a standardized JSON telemetry payload.
  3. 03Rendered a geographic GIS-mapped network overview with live pump head efficiency metrics.
  4. 04Implemented automated ISO 5198 pump thermodynamic performance analytics.

Verified Plant Outcome

Achieved 30% reduction in remote site monitoring costs and cut new SCADA station onboarding configuration time by 70%.

"We used to find problems by driving to them. Now the network tells us — on one screen, in real time — and nothing about our site controllers had to change."

Operations Head, Metropolitan Water Utility

Frequently Asked Technical Questions

How do you monitor geographically distributed SCADA and PLC systems?

A protocol gateway such as Calypsion LinkEdge is deployed at each site to auto-detect and normalize local SCADA and PLC data, then streams it to a single cloud dashboard for real-time visibility.

Can industrial IoT help reduce non-revenue water and detect leaks?

Yes. By unifying flow, pressure and pump data in real time, analytics can flag anomalies and pressure drops that indicate leaks or losses far earlier than manual reconciliation.

Does connecting SCADA to the cloud require replacing existing systems?

No. Calypsion LinkEdge reads from existing SCADA and PLCs non-intrusively and normalizes protocols like Modbus, OPC-UA and DNP3 without disturbing control logic.

How much can unified monitoring reduce utility monitoring costs?

Consolidating fragmented, site-by-site monitoring onto one platform reduces tooling, travel and manual-reconciliation effort. In this deployment, monitoring cost fell by 30%.

Request · Plant walkthrough

Evaluating us for a similar plant deployment?

We can arrange a technical walkthrough under NDA with live telemetry sample data from similar operational lines.